Case Study: Zepf Center

Mission Statement: Creating hope & recovery through integrated person-centered services.

Zepf Center first started in 1974 by Elizabeth A. Zepf, who was very active in local Mental Health Services development. In 1977, the center added a second location and has been expanding ever since with over 500 doctors, nurses, social workers, AOD counselors, and other support staff. Today, Zepf Center continues to operate as a non-profit in Northwest Ohio.

Zepf Center offers a very wide range of services including, mental health, addiction services, job coaching and vocational, medical assisted treatments, and other services for youth and adults. The center’s success lies in their continuum of care and ability to refer patients across their agency. Their strength comes from the expertise of Zepf Center’s employees and the innovation of the treatments they provide.

OSDC solved this problem by allowing Zepf Center to manage the export, conversion, and patient association for over 1 million files. Their data team would identify a block of Word files, convert those files to PDF using OSDC, launch a script that renamed the files to match the patient record, and upload the converted files into a “holding tank” from them to be incorporated in the new system.

“The conversion tool was instrumental to our effort because it was relatively simple to use, it allowed for flexibility with error checking, naming, and export jobs. We couldn’t have done this process without the use of Office Server Document Converter. Without OSDC, when we go live on the new platform, our staff would have been required to log into the old system and look up data should that information not have been converted. Combining the data on the new system will allow our staff to maintain one record system, thereby eliminating the access costs and complexities of two systems.” – Pete Areddy, Zepf Center